The programme helps SMEs who supply major manufacturers in the aerospace and defence sectors, to make operational improvements, reduce overheads and improve their potential to grow. This in turn helps the whole of the UK’s aerospace and defence industries raise their ability to compete in international markets.
Moyola initially signed up to SC21 in 2007. Since then the company has worked its way up through bronze and silver performance standards to its first gold award in 2018. This award was the culmination of a 10-year transformation journey demonstrating exceptional performance in service through its established ability to deliver on time in full and to exacting quality standards in a globally challenging cost environment.
To achieve a gold performance award, in a 12 month rolling performance indicator, companies need to consecutively deliver at least 99.00% of the products or services on time and to the required quality, for a minimum of 99.99% compliant products or services.
Mark Semple, CEO, Moyola Precision Engineering said: “We received our first SC21 award in 2011 and have used the program as our main improvement tool in our business of delighting our customers and improving our operational performance. Maintaining the SC21 Gold Award for over three years is testament to the team at Moyola sustaining our focus to being amongst the best in class, even in this extremely challenging time. We are especially thankful to our customer base for their patience, guidance, and support over the many years of doing business together, without which our SC21 success would not be possible.
“We are now embarking on the SC21 Competitiveness and Growth Programme. Our initial assessment and feedback from some of our customers have identified many areas of improvements that we need to undertake to ensure our success in the future. We are looking forward to this stage of our journey, with the realisation that much hard work and change is ahead of us in our attempt to attain our vision of a truly delighted customer base.”
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